1. Introduction
At Plant Basket, your privacy is of utmost importance. This Privacy Policy describes how we collect, use, and protect your information when you visit our website, purchase plants or plant baskets, or otherwise engage with our services. By using our website, you agree to the practices described in this Privacy Policy.
2. Information We Collect
We collect information to provide you with a better experience and improve our services. This information includes:
- Personal Information: When you make a purchase, create an account, subscribe to our newsletter, or contact us, we may collect your name, email address, phone number, billing and shipping address, and payment details.
- Non-Personal Information: We may collect information like your browser type, device information, IP address, and browsing activity on our website using cookies and similar tracking technologies.
3. How We Use Your Information
We use the information collected for the following purposes:
- Order Processing: To process your orders, deliver plants and baskets, and communicate with you about your purchase.
- Customer Support: To respond to your inquiries, address any issues, and provide support.
- Marketing and Promotions: To send you promotional emails, newsletters, and updates about new products and special offers (you can opt out at any time).
- Website Improvements: To analyze website traffic and user behavior, helping us improve our services and user experience.
- Security: To protect our website and users from fraud and other unauthorized activities.
4. Sharing Your Information
We do not sell or rent your personal information to third parties. We may share your information with:
- Service Providers: We may work with third-party vendors (such as payment processors, shipping companies, and web hosting providers) to assist in running our business. These providers only access your information to perform services on our behalf.
- Legal Compliance: We may disclose your information if required by law or to protect our rights, comply with legal processes, or prevent fraud.
5. Cookies and Tracking Technologies
Our website uses cookies and similar tracking tools to enhance your experience, analyze website performance, and support marketing efforts. You can adjust your cookie settings in your browser. Please note that disabling cookies may impact your ability to use some features on our website.
6. Data Security
We use industry-standard security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
7. Your Rights
You have certain rights regarding your personal information, including:
- Accessing, updating, or deleting your information.
- Opting out of receiving marketing communications.
- Requesting restrictions on the processing of your data.
To exercise any of these rights, please email us at hello@plantbasket.in.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We recommend reviewing their privacy policies before engaging with them.
9. Children’s Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If we discover that we have collected information from a child under 13, we will take immediate steps to delete it.
10. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant updates by posting the new policy on our website and updating the effective date.