Welcome to Plant Basket! These Terms and Conditions outline the rules and regulations for using our website and services. By accessing or purchasing from our website, you agree to comply with these terms. If you do not agree, please refrain from using our services.
1. Introduction
These Terms and Conditions govern your use of the Plant Basket website and any products or services offered. By using our site, you accept these terms in full. If you disagree with any part of these terms, you should not use our site.
2. Products and Services
Plant Basket offers a variety of plants, plant baskets, and related products for sale. We strive to provide accurate descriptions, images, and pricing, but we do not guarantee that product descriptions or other content on our site are error-free. If you encounter an error, please notify us, and we will correct it promptly.
- Availability: All products are subject to availability. We reserve the right to discontinue any product at any time without notice.
- Pricing: Prices are subject to change without prior notice. All prices are displayed in Indian Rupees unless otherwise specified.
- Order Acceptance: Once you place an order, you will receive an email acknowledging receipt. However, the order is only confirmed upon payment approval, and we reserve the right to cancel any order for any reason.
3. Payment and Billing
We accept the following payment methods: Debit / Credit Cards, UPI, Net Banking and any form of online payment. We do not allow cash on delivery. By placing an order, you authorize Plant Basket to charge the provided payment method for the total amount, including any applicable taxes and shipping fees.
- Accuracy: You agree to provide accurate billing and shipping information. Plant Basket is not responsible for delays or failed deliveries due to incorrect information.
- Payment Issues: If your payment is declined or cannot be processed, we may cancel your order and contact you for alternative payment methods.
4. Shipping and Delivery
We strive to ship your order promptly and will provide an estimated delivery time upon checkout. However, delivery times are estimates and may vary due to external factors beyond our control, such as weather or carrier delays.
- Shipping Charges: Shipping costs will be calculated at checkout based on your location and the size of your order.
- Estimated Shipping : We aim to deliver your orders within 3 to 14 business days, depending on your location and availability of items. You’ll receive a confirmation email with tracking information once your order is on its way.
- Risk of Loss: The risk of loss for any products you purchase transfers to you once the order has been shipped.
- International Shipping: For orders outside our standard delivery areas, additional charges may apply. Customs duties and taxes may be the responsibility of the customer.
5. Returns and Refunds
Your satisfaction is important to us. If you are unsatisfied with your purchase, you may request a return or refund under the following conditions:
- Return Policy: You may return unused and undamaged products within 5 days of receiving your order. Shipping costs for returns may be the responsibility of the customer unless the product was defective or damaged upon arrival.
- Refund Policy: We have a strict no refund policy however we can get the products replaced if they are returned within 14 days of purchase.
- Non-Returnable Items: Custom orders, live plants, and perishable goods may not be eligible for return unless they arrive damaged or defective.
6. Intellectual Property
All content on the Plant Basket website, including text, images, logos, and designs, is the intellectual property of Plant Basket and its licensors. You may not use, reproduce, or distribute any content from our website without our explicit permission.
7. User Conduct
By using our website, you agree not to:
- Violate any applicable local, national, or international laws.
- Use our website in any way that could damage, disable, or impair the site.
- Interfere with any other user’s enjoyment of the website.
- Upload or transmit any harmful code or attempt to gain unauthorized access to our systems.
8. Limitation of Liability
To the fullest extent permitted by law, Plant Basket will not be liable for any indirect, incidental, or consequential damages arising out of your use of our website or products. Our liability is limited to the amount you paid for the product in question.
9. Warranties Disclaimer
All products and services provided by Plant Basket are offered on an “as-is” basis, without any express or implied warranties. We do not guarantee that the site will be available, error-free, or secure at all times.
10. Indemnification
You agree to indemnify and hold harmless Plant Basket, its directors, employees, and affiliates, from any claims, damages, or expenses arising from your use of the website, violation of these terms, or infringement of any third-party rights.
11. Third-Party Links
Our website may contain links to third-party websites or services. Plant Basket is not responsible for the content or privacy practices of these third parties. We encourage you to read the terms and conditions of any third-party sites you visit.
12. Changes to Terms and Conditions
We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Any changes will be posted on this page with the updated effective date. Your continued use of the website constitutes your acceptance of the new terms.